Meal delivery services are popular for a reason-pre-portioned ingredients delivered to your door so you can play chef but avoid another week of, “Look how many ways I can cook chicken breasts-again.” We are not able to take orders via email.Written by Meghan Kavanaugh and Monica Petrucci Ordering online is simple, it should only take a few minutes, but if you have any issues or would prefer to order over the phone, please call our customer service team 08.30-16.30 Monday to Friday. If you live in a building with a communal foyer/entrance hall, your parcel may be left here so it is important to be on-hand to collect it as soon as you receive your delivery notification. You should receive a text or email when your parcel is delivered, please look out for this as it is the most reliable form of delivery notification. The pandemic changed the way couriers deliver parcels and although we would prefer all drivers knocked, many now don’t, and we are unable to make them. The driver may not knock or ring your doorbell. We are not liable for parcels stolen from your property after this point. Once the parcel has been delivered and proof of delivery photo has been posted, the security of your parcel becomes your responsibility. You can also advise DPD to leave your parcel with a neighbour, which we strongly advise if you are not going to be in at the time of delivery. It helps to conveniently manage all your deliveries and provides enhanced tracking and real time updates, you can also upload a photo of your house or ‘what3words’ location, which is particularly helpful if you live in a very rural area or your address ever causes confusion. If you have any concerns once your delivery has arrived, please contact customer services. If your parcel arrives damaged, please report this within 48 hours of delivery via email including a photo to a great idea to download the free DPD delivery app. Our insulated boxes will keep the products in perfect condition for up to 48 hours, we can not provide refunds or replacements for delayed orders unless the quality of the product has been compromised. On rare occasions your parcel may be delayed by 24 hours.

Please note that DPD will provide an approximate 1 hour delivery slot in advance to help ensure safe delivery. All deliveries will be made between 8am & 7pm (unless Pre-12 Delivery is selected) so we suggest you arrange delivery a day in advance of any special events as we cannot guarantee an early morning delivery.

Apron delivery